Need Help with a Cruise Booking or Reservation?
Speak with a CruiseAssist specialist about your cruise itinerary, cabin choice, cabin upgrades, or booking support questions.
Cruise Booking & Support When You Need It
Our specialists provide independent support to help you understand your cruise options and navigate reservation questions.
Cruise Booking Assistance
Help comparing cruise lines, deck plans, travel itineraries, cabin categories, and promotional packages.
Learn MoreUpgrades & Special Requests
Assistance with cabin upgrades, stateroom assignments, dining rotation preferences, and accessibility settings.
Learn MoreReservation Support
Help understanding available paths and procedure terms for an existing cruise itinerary, ticket, or coupon.
Learn MoreCruise Policy Questions
Speak with a cruise specialist about boarding documentation, check-in timelines, and port guidelines.
Learn MoreHow It Works
Get the help you need in three simple steps.
Explain Your Inquiry
Tell our cruise assistance specialist what type of cabin help, booking information, or policy rules you need.
Review Available Paths
The specialist will walk you through the options, cruise rules, and typical next steps available for your trip.
Booked Through a Cruise Line or Another Website?
Travelers often book cruises directly through cruise lines or via travel platforms. CruiseAssist provides independent travel assistance and is not the official customer service department of those carriers.
If your reservation was made through another provider, the availability of assistance may depend on that carrier's booking terms, policies, and ticketing systems. We can help you understand the rules governing your itinerary and guide you through the process.
Speak to a Specialist
(833) 729-2101Request Assistance Information
Important Information
CruiseAssist is an independent travel assistance provider. We are not a cruise line, booking website, or carrier. Availability of assistance depends on the specific stateroom class, rates, cabin rules, and other applicable terms of the cruise line of record.
Customers should review the terms associated with their cruise reservation and verify boarding requirements before making changes.